Field Applications Engineer

26 April 2024
R&D

Location

85284 Tempe

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About Us

DISCOVER RADIALL

Since 1952, we have been designing and manufacturing cutting-edge technologies for some of the world's most demanding applications. From space exploration to communication to aviation, our international teams are working to create interconnect components that power the future. Our sites are located in different countries, including France, Italy, United-States, China, Mexico and India. At the heart of our factories, we grow industrial know-how including molding, plating and component assembly. We are a community of more than 3,000 employees, rich in diversity, with a strong team spirit and open to all of those around us. Dare to be audacious, Make it Simple, Be genuine and Grow together are the 4 values guiding our actions every day. At Radiall, we have made a choice: "Creating Connections that Matter". This is expressed in our purpose, which invites us to work for a better world, through product offerings and programs that we have identified, and on which we can act.



Your Mission

REALIZE YOUR TALENT

The Field Application Engineer provides technical support to the sales organization, leading to increased business results for the Business Development Team. This position entails interfacing with customer’s engineering, procurement, and quality departments, as well as Radiall Engineering, Sales and Manufacturing groups to propose and support various electronics projects with the most effective and profitable Radiall products/solutions, in several critical industries including defense, aerospace and telecom. These could include RF solutions, as well as many others including antennas, multipin connectors, microwave switches, and more! 

  • Establish and maintain close technical relationships with key customers. Identify additional opportunities with existing accounts. Assist customers in pre-sales technical discussions in order to define customer requirements. Negotiate all technical aspects with the customer such as specifications, compliance matrices, qualification plans, data sheets, etc.

  • Prepare draft specifications for complex products or sub-systems. Demonstrate all product functionalities and performances. Prepare presentations, demonstration programs, tools etc. to meet the needs of customers and sales teams.

  • Work closely with the Sales team to develop business opportunities and recommend and execute the most appropriate strategy to acquire these opportunities. This includes evaluation of business potential, obtaining approval for all aspects of pricing and performance, as well as monitoring and expediting of orders and other related functions.

  • Assist the quality department to understand quality problems linked with product performance.

  • Identify opportunities for product range extension and provide feedback supporting technology roadmap development..

  • Provide product training to internal and external stakeholders as required.

  • Translate customer needs, issues, quality levels and service needs into actionable items.

  • Facilitate rapid resolution of customer issues

The Profile

KNOW THE REQUIREMENTS

  • To comply with ITAR, must be US Citizen or Permanent Legal Resident

  • A.S. or B.S. in Engineering from 4-year college or demonstrated experience in lieu of degree

  • Sales engineering and/or training and experience with RF/ARINC/38999 interconnect components would be an asset

  • Excellent written and verbal communication skills

  • Experienced self-starter with ability to travel up to 25% 

  • Ability to work in-person in the Tempe, AZ office, with some hybrid schedule flexibility following completion of training period.

We offer excellent, employee affordable benefits with substantial employer contribution to costs – medical/dental, vision, 401k, paid time off, disability and life insurances, a generous bonus program, and a friendly work environment. Enjoy the perks of a 401K with company match, 11 paid holidays, a very generous paid time off plan, and excellent benefits package!

If you like lots of variety in your day to day work with outstanding rewards, then Radiall is the place for you!

EEO/F/M/V/D

Job Type: Full-time


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